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All Horse Mom Products
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Returns and Refunds
How It Works
We gladly accept returns and exchanges. Just contact us within 14 days of delivery to discuss details. Return items must be shipped back within 30 days of delivery.
Unfortunately, we can't refund canceled purchases from our shop at this time.
The following items can not be returned or exchanged:
Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
If you have an item that you would like to return, please contact us so we can help you with this process.
Conditions of Returns
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.